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Go Eve Cloud
Charger management and the unique DockChain functions
Number of DockChain units
10
Most popular
Standard
Total €66 /month
Billed Annually
€11
Dock/
Month
For scaling fleets needing to manage users smartly
Includes Economy, plus:
Manually set “charged-by” time.
User management - up to 50 users
Payment per session. Merchant integration
Set 'keep charging unless rules'
Charge-schedule admin manager, including alerts for charge-by status
Session alerts for users via Whatsapp or SMS
Set multiple price tariffs
Co-branding UI
Pro
Dock/
Month
€13
Total €78 /month
Billed Annually
Busy fleets with business critical requirements
Includes Standard, plus:
Set priority-charge bays
User management - up to 200 users
Configure day & night charging modes
API to marry charge-by rules with your schedules
Basic power management linked to energy prices
Basic charging rules based on user profiles
Dynamic tariffs, overstay charging rates
App domain can be client.goeve.com
Enterprise
Dock/
Month
€17
Total €102 /month
Billed Annually
Large businesses with fleet at the heart of operations
Includes Pro, plus:
Full energy price optimization
Telematics integration when available
User management - 1,000 users
V2G & V2V functionality (when available)
User optimizations using machine learning
White label branding
Client domain
Live reporting APIs
Customer service monitor & simulator
SERVICE & MAINTENANCE
The right service plan for you
Let's keep your drivers fully charged and on the road. Pick the service and support for your business.
L1
L2
L2
L4
L5
Annual inspection & charger maintenance
Worn/ Damaged items replaced as required
Hardware issues - electrician on site within 72 hours
Fix turnaround depends on the issue
Online FAQs. Email & web chat support - 24 hour response
Annual inspection & charger maintenance
Worn/ Damaged items replaced as required
Hardware issues - electrician on site within 48 hours M-F
Fix turnaround depends on the issue
Online FAQs. Email & web chat support
08:00-18:00
6-monthly inspection & charger maintenance
Worn/ Damaged items replaced as required
Hardware issues - electrician on site next working day
Fix turnaround depends on the issue
Online and telephone support
24 hours
6-monthly inspection & charger maintenance
Worn/ Damaged items replaced as required
Hardware issues - electrician on site within 24 hours M-F
Fix turnaround depends on the issue
Critical spares kept within close geographic proximity for same/ next day delivery
Training available for client staff or electrical partners for install & maintenance
Online and telephone support
24 hours
6-monthly inspection & charger maintenance
Worn/ Damaged items replaced as required
Hardware issues - electrician on site within 24 hours
Fix turnaround depends on the issue
Critical spares kept within close geographic proximity for same/ next day delivery
Training available for client staff or electrical partners for install & maintenance
Online and telephone support
24 hours